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EBI.AI is a one-stop AI-automated customer service and customer service platform for enterprises, supporting multi-system integration, instant deployment, high customization, and industry-level data security compliance.

TheLoops is an AI platform designed for enterprise customer experience (CX) automation, supporting multiple intelligent agents to improve customer service operational efficiency and data insights.

Tongyi Xiaomi is an AI tool launched by Alibaba Cloud for omnichannel intelligent customer service and office automation. It supports intelligent dialogue, voice recognition, and multimodal communication to help enterprises provide efficient customer service.