Article Summary
EBI.AIAs a UK-based intelligent automation platform, it helps businesses deploy within minutes through rapid no-code deployment, integration with mainstream systems, multi-language support, and enterprise-grade security.AI Customer ServiceThis greatly improves operational efficiency and customer satisfaction, while reducing labor costs.Applicable to multiple industries, flexible pricing optionsIt supports a free trial, and is free for life up to 100 requests per month.
Driven by global digital transformation and the AI waveEBI.AI(Direct access to the official websiteThis platform, positioned as an intelligent automated customer service and business process platform, is reshaping enterprise service and operational models. It highly integrates AI writing tools, NLP, and automation systems.Enables businesses to quickly deploy customer service assistants within 10 minutes.This significantly reduces costs and improves customer satisfaction.

EBI.AI's main functions
- Fully automated customer service experience:An AI assistant can be launched within 10 minutes, intelligently responding to customer needs based on context.
- Seamless system integration:It natively integrates with mainstream business systems (Hubspot, Zendesk, Microsoft, etc.) and also supports API extensions.
- Data security and compliance:High-standard security compliance (GDPR, SOC2, etc.), data encryption, and granular access control.
- Multi-channel and multi-language support:It supports websites, mobile devices, IM and other channels, and has built-in international services in 130+ languages.
- Advanced Processes and Analytics:Process automation, real-time analytics dashboards, and data export enhance business insights.

Platform Package Features Comparison
| Features/Packages | Starter | Standard | Pro | Enterprise |
|---|---|---|---|---|
| Human customer service seats | 1 | 15 | unlimited | custom made |
| System Integration | part | comprehensive | comprehensive | Multi-client/Multi-assistant Management |
| AI automatically responds to limitations. | standard | promote | 20× | unlimited |
| Data Export/Advanced Analysis | – | ✔ | ✔ | ✔ |
| Multilingual support | Basic | Complete | 130+ | Customization |
| Customized de-identification and code tools | – | – | ✔ | ✔ |

(For more features and comparisons)Function Page)
Price and Plan
- Starter:£49/monthSuitable for quick trials and small businesses, 1 seat, GPT-5 driver, 14-day Pro trial.
- Standard:£99/monthSuitable for small and medium-sized enterprises, with extended response limits, 15 seats, system integration, and data export.
- Pro:£149/monthTargeting high-demand clients, offering 20x faster response times, unlimited seats, support for 130+ languages, and complex business scenarios.
- Enterprise:Custom priceExclusively for large clients, including SSO, private large model, dedicated manager, and high compliance requirements.

All plans offer a 14-day free trial, with up to 100 requests per month for permanent free access.
How to use EBI.AI
- Visit the official website and register an account.
- Enter your company website and an AI assistant will be automatically generated.
- Choose a template or a custom business flow.
- It integrates CRM, customer service, payment and other systems.
- Real-time monitoring and analysis of the assistant's performance, with continuous optimization.
- 10-minute quick launch, no coding required, flexible trial, and permanent free quota.

See detailed guideOfficial teaching。
Target audience and industries
Platform supportSmall and medium-sized enterprises, large enterprises, customer service/after-sales service, retail and catering, finance and insurance, real estate, tourism, fitness and many other industries.Typical clients include Coop Sweden (retail), JLL (property), Stena Line (tourism), and Legal & General (insurance), with each case bringing over 90% of automated responses and significant operational benefits.
- Customer Service/Marketing/IT/Operations Team
- Digital Transformation Leader
- Compliance departments (such as financial insurance, public sector)
Platform Features and Advantages
- Fully automated deployment, extremely low barrier to entry—Even ordinary sales staff can get started
- Enterprise-level security compliance—DPA, SOC2 standards and data encryption
- The knowledge base can be manually reviewed to avoid AI errors.
- Unrestricted end-user or concurrent access, meeting high traffic demands.
- Open API, fully compatible with enterprise's own systems

Return on investment and results
| Service ROI | Up to 533% in 6 months |
| AI response accuracy | Up to 99.88% |
| Phone volume decreased | More than 10,000 fewer calls in six months |
| AI Channel User Preferences | 83% users' first choice for AI |
| Save manpower | The working hours of 2-3 customer service representatives |

(See details)Case Study Page)
Frequently Asked Questions
- Does it support integration with existing systems?—Native integration + API, see detailsIntegrated Page
- Are there free trials or credit limits?——14-day Pro trial & permanent free access within 100 requests per month
- How about data security?—National-level security, compliant with GDPR and SOC2, usable by enterprises and the financial public sector.
- Are there user limits or concurrency restrictions?——No restrictionsUnlimited expansion
- Is manual intervention/pre-screening possible?—All knowledge bases are subject to manual review, and the platform backend is controllable.
- Which channels are supported for launch?—Web, Mobile, IM (WeChat, Facebook Messenger), IoT and Omnichannel Customer Service
EBI.AIWith its core mission of "empowering real-world business with AI," and boasting ease of use, enterprise-level customization, and powerful AI automation, it has become a trusted choice for digital transformation and customer service upgrades. Recommended reading.Official Homepage,ApplyFree trialOr consultIndustry CasesThis will usher in a new era of AI efficiency.
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