DoNotPay, as a leading global provider of [services/products],AI Rights Self-Help Assistant Platform,Through AI and automated processesIt helps users protect their rights, save on living expenses, and safeguard their privacy, while simplifying cumbersome procedures between individuals, institutions, and businesses.Its services coverIt covers over 100 practical scenarios, including ticket appeals, subscription management, privacy protection, and bill negotiation.Supporting one-stop self-service operation, DoNotPay offers user-friendly web and mobile app versions and is highly praised by users worldwide. Using a subscription-based billing model, DoNotPay is feature-rich, easy to use, and suitable for a wide range of users, including ordinary consumers, students, and small business owners.
Get to know DoNotPay: Empowering individual rights with AI
DoNotPayFounded in 2015 by Stanford University student Joshua Browder, the platform aims to empower ordinary people with equal access to government agencies, large corporations, and cumbersome procedures, providing them with convenient tools and support. Based on AI and automation, it offers users services including invoice appeals, fee appeals, account cancellation, and privacy protection.100+ practical self-service functions。
DoNotPay is not a law firm; it is essentially a powerful self-help toolbox that allows users to efficiently protect their interests through standardized and professional appeal materials, processes, and advice without incurring high legal costs.
Learn more about DoNotPay's history and mission:Company Introduction Page

DoNotPay's main functions
DoNotPay, with the slogan "Fighting for you with AI," has been hailed by foreign media as a "guardian of consumer justice." Its main functions cover four major areas: cost savings, automatic rights protection, privacy protection, and document assistance.
Core Service List
| field | Main functions (examples) | Applicable Scenarios |
|---|---|---|
| Rights Protection and Appeals | Parking & traffic ticket appeals, unsubscription cancellation, ticket refunds, disputed bank fees, refund requests | Unjustified charges, receiving false fines, account suspension, etc. |
| Privacy and Data Protection | Virtual credit cards (no trial period fees), temporary phone numbers, spam/text message blocking, and ID information protection. | Concerned about privacy leaks and wanting to avoid being harassed by advertisements |
| Money recovery and savings | Automatically find unclaimed funds, help reduce bills, recover unused gift card balances, and appeal scholarships and grants. | Lost assets recovery, bill negotiation, and improving financial situation |
| Automated Office | Schedule appointments with government departments, online fax, apply for document notarization, automated document generation, and contact members of parliament/embassies. | Simplify cumbersome paperwork and connect with public affairs |
For detailed introductions to each function and application examples, please see:DoNotPay Feature Zone

Key Highlights:
- AI automatically generates standardized materials.For documents such as parking ticket appeal letters and bill negotiation letters, there's no need to worry about the difficulty in using legal terminology.
- One-stop back-end follow-upUsers can view the appeal progress and historical materials in real time in the DoNotPay backend without having to go through multiple redirects.
- Free trial card & automatic subscription cancellationTo prevent users from being charged a monthly fee for forgetting to cancel their trial, and to protect every penny of their money.
- Automatically identify email/SMS scamsHelp consumers report and block harassing messages, and even assist with claims.
All of the above services are primarily self-service processes, with AI automatically guiding and matching materials based on user input, effectively lowering the barrier to entry and allowing even non-professional ordinary people to easily get started.
Table 1: Examples of Some Popular Tools in DoNotPay
| Function Name | URL link | Brief description of uses |
|---|---|---|
| Parking ticket appeal | How to appeal a parking ticket | Generate an appeal letter with one click and track its progress. |
| Cancel subscription | How to unsubscribe | Automatically cancel monthly subscription services such as streaming media, fitness, and apps. |
| Free trial of credit card | Free trial card | To prevent forced deductions upon trial expiration |
| Searching for unclaimed assets | Find lost money | Automatically search for unclaimed estates and lost funds within the state/nation |
| Disputed bank fees | Bank fee appeal | Try to get a refund for unreasonable bank or credit card fees. |
| Virtual privacy number | One-time mobile phone number service | Do not disclose your real mobile phone number/identity information when registering. |

DoNotPay's Pricing & Solutions
Price Plan Overview
DoNotPay adoptsSingle subscription modelThe latest pricing for 2024 is as follows:
| Service Types | Price Explanation | Remark |
|---|---|---|
| Regular subscription | $36/two months (approximately $18/month) | The subscription will automatically renew every two months and can be cancelled at any time. |
| Free trial | None available | The initial registration will incur a $0.50 license test fee, which is refundable. |
| Paid model | Paid activation only | There are currently no lifetime or family packages available. |
- During the subscription period, you will have access to all AI tools.
- Cancel PolicyBoth the web version and the app can be canceled with one click, at no extra cost.Official Cancellation/Refund Guide
The price list is clear at a glance.
| Paid type | Regular price | Free trial | Can it be cancelled at any time? | Remark |
|---|---|---|---|---|
| Personal subscription | $36/60 days | × | √ | Only one $0.5 test fee will be charged. |
| Team/Family/Enterprise Solutions | None available | × | — | Not yet open |
How to use DoNotPay?
DoNotPay has an extremely simple design, and ordinary users can quickly get started with it in the following steps:
- Register on the official website:Register on the DoNotPay official website
- Select the problem that bothers you: such as parking tickets, spam text messages, unsubscribing from services, etc.
- Follow the AI-powered process to fill in the information: The AI will intelligently guide you to supplement the information, eliminating the need to write the materials yourself.
- One-click submission/document generation: Supports direct online appeals, downloading letters, or one-click mailing to the relevant unit.
- Track progress in the background: receive emails/back-end notifications throughout the process, and check progress and application history at any time.

Special Note:
- No legal knowledge required; AI automatically processes the format and legal points.
- Supports synchronization across multiple devices including desktop web pages and mobile apps.
- Some features support automatic submission or submission after downloading.
Official operation tutorials and demonstration videos:Complete Guide to Using DoNotPay
Who is DoNotPay suitable for?
DoNotPay's service positioning is extremely broad—bringing convenience and benefits to all ordinary individual users, students, individual entrepreneurs, and even micro-enterprise owners who want to protect their rights, save costs, and simplify tedious paperwork.
Target audience includes, but is not limited to:
- International students/overseas workers
- Consumers who frequently subscribe to/unsubscribe from online services
- Victims of mass spam text messages/emails
- Small business owners who need to negotiate billing costs
- Assets lost or due to information asymmetry resulting in unclaimed "dormant funds"
- Ordinary people who frequently interact with government agencies
- Users who wish to protect their privacy and avoid being harassed during registration
Frequently Asked Questions (FAQ) Section
Why was $0.50 deducted during registration?
To prevent malicious registrations and bot-driven order manipulation, DoNotPay will conduct a small authorization test of $0.50 (or £0.50) for new user accounts. This fee is solely for account verification.No actual deduction or billing will be made.If you encounter any problems, please contact customer service for a refund.

Why am I being charged again after canceling my subscription?
If your initial subscription payment is not successfully received, the system will "suspend" your account and attempt to collect payments automatically multiple times subsequently. Therefore, it is recommended to ensure there are no outstanding fees before canceling. If you are charged repeatedly without reason, please contact customer service immediately.
For detailed refund and resource management information, please see:Cancel/Manage Subscription Steps
What specific scenarios can DoNotPay help solve?
The list of core scenarios is as follows:
| Scene type | Application Examples |
|---|---|
| Rights Protection and Appeal | Parking/Traffic Tickets, Refunds, Disputed Bank Fees |
| Cost savings | Reduce billing fees and recover gift card balances |
| Privacy protection | Anti-harassment registration, automatic blocking of spam messages |
| Document assistance | Automatic generation and delivery of official letters and documents |
Real user reviews and media endorsements
Since its founding in 2015, DoNotPay has saved hundreds of millions of dollars for over 8 million people worldwide and has been highly recognized and featured in interviews by international media such as the BBC, Wired, Forbes, Vice, and Bloomberg.
User stories:
- “"DoNotPay refunded my unreasonable bank fees, saving me about $800!"”
- “"I used DoNotPay to automatically cancel five subscriptions, including Netflix and Spotify, saving me hundreds of yuan a month."”
- “"Submitting government documents with AI with a single click is highly efficient, eliminating the need for waiting or lawyers."”
DoNotPay's Compliance Statement and Development Updates
Since 2024, to further ensure the legitimate rights and interests of users and product compliance, DoNotPay has been regulated and audited by the Federal Trade Commission (FTC) in the United States. The official website clearly states that the product is...Information assistance and self-help platforms rather than legal servicesAll suggestions are generated automatically with AI assistance, and users need to make their own judgments and adopt them.
End
DoNotPay has become an indispensable smart assistant for the general public to fight against injustice, save on living expenses, and protect their privacy. As AI technology continues to advance, DoNotPay will continue to expand its application boundaries, making complexity and injustice controllable and solvable, contributing a "new engine for digital justice" to the global consumer society.
For immediate experience, suggestions, or feedback, we recommend visiting the official platform directly:Register now to experience DoNotPay
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