{"id":72423,"date":"2025-11-22T19:18:35","date_gmt":"2025-11-22T11:18:35","guid":{"rendered":"https:\/\/aicats.wiki\/sites\/72423.html"},"modified":"2025-11-22T19:18:35","modified_gmt":"2025-11-22T11:18:35","slug":"tiledesk","status":"publish","type":"sites","link":"https:\/\/aicats.wiki\/en\/sites\/72423-html","title":{"rendered":"Tiledesk"},"content":{"rendered":"<p><strong>Tiledesk<\/strong> It is a<strong><a href=\"https:\/\/aicats.wiki\/en\/sites\/58685.html\/\" title=\"Zapier AI\">Open source, no-code, cross-channel intelligent automation platform<\/a><\/strong>\uff0c\u53ef\u5b9e\u73b0\u591a\u6e20\u9053\u5ba2\u6237\u5bf9\u8bdd\u3001<a class=\"external\" href=\"https:\/\/aicats.wiki\/en\/tag\/ai\" title=\"View articles related to AI\" target=\"_blank\">AI<\/a>\u81ea\u52a8\u56de\u590d\u3001\u77e5\u8bc6\u5e93\u68c0\u7d22\u3001\u5168\u81ea\u52a8\u6d41\u7a0b\u7ba1\u7406\u3001\u7075\u6d3b\u672c\u5730\u90e8\u7f72\u3002<strong>Supports ChatGPT and integration of multiple models.<\/strong>This tool uses a visual drag-and-drop design process to help businesses of all types easily build efficient digital customer service and intelligent marketing systems. It is suitable for startups to large enterprises, with a focus on data security and business scalability.<\/p>\n\n\n\n<p>In the wave of integrating artificial intelligence with customer service<strong>Tiledesk<\/strong> With its open-source, zero-code, and multi-channel features, it has become the preferred choice for many enterprises&#039; digital transformation. <strong>AI office tools<\/strong>This article provides a detailed analysis of its positioning, functions, price, target audience, and ecological value.<\/p>\n\n\n\n<p><strong>Tiledesk official website:<a href=\"https:\/\/tiledesk.com\/\" target=\"_blank\" rel=\"noopener\" class=\"external\" >https:\/\/tiledesk.com\/<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overview of the AI tool Tiledesk<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/aicats.wiki\/wp-content\/uploads\/2025\/11\/my_prefix_1763759539.jpg\" alt=\"Tiledesk official website\" class=\"wp-image-51824\"\/><figcaption class=\"wp-element-caption\">Photo\/<a title=\"\" href=\"https:\/\/tiledesk.com\/\" target=\"_blank\"  rel=\"nofollow noopener\"  class=\"external\" >Tiledesk official website<\/a><\/figcaption><\/figure>\n\n\n\n<p><strong>Tiledesk<\/strong> Built on NodeJS\/Express, this platform integrates AI chatbots with multi-channel instant messaging. Platform features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No-code setup<\/strong>Visual process design.<\/li>\n\n\n\n<li><strong>Omnichannel access<\/strong>It covers Web, App, WeChat, WhatsApp, Messenger, etc.<\/li>\n\n\n\n<li><strong>Open source self-hosting<\/strong>Enterprises must take control of data security.<\/li>\n\n\n\n<li>Supports hybrid knowledge bases and custom chatbots.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Tiledesk&#039;s main functions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI-driven automated conversations<\/strong>It integrates large models such as ChatGPT, enabling intent recognition and multilingual dialogue, and its self-learning mechanism is continuously optimized.<\/li>\n\n\n\n<li><strong>Knowledge Base Retrieval (RAG)<\/strong>Multiple knowledge bases can be switched, and API external link extensions are supported.<\/li>\n\n\n\n<li><strong>Multi-channel integration &amp; unified dialogue presentation<\/strong>\u3002<\/li>\n\n\n\n<li><strong>No-code visualization<\/strong>Design Studio: Drag-and-drop dialog flow design.<\/li>\n\n\n\n<li>Automatic work orders, schedules, and workflow linkage.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1916\" height=\"1026\" src=\"https:\/\/aicats.wiki\/wp-content\/uploads\/2025\/11\/image-426-2.jpg\" alt=\"Official Website Function Introduction\" class=\"wp-image-72750\"\/><figcaption class=\"wp-element-caption\">Image\/Official Website Function Introduction<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th>Functional categories<\/th><th>Support status<\/th><th>Features<\/th><\/tr><tr><td>AI-powered conversational automation<\/td><td>support<\/td><td>Multi-turn dialogue, agent self-learning, API extension<\/td><\/tr><tr><td>Multi-channel integration<\/td><td>support<\/td><td>Web\/App\/WhatsApp\/Facebook, etc.<\/td><\/tr><tr><td>Knowledge base search<\/td><td>support<\/td><td>Multimodal retrieval<\/td><\/tr><tr><td>No-code setup<\/td><td>support<\/td><td>Minimalist Visual Operation<\/td><\/tr><tr><td>Local\/Cloud Deployment<\/td><td>support<\/td><td>Self-hosted or SaaS<\/td><\/tr><tr><td>HITL Hybrid Support<\/td><td>support<\/td><td>Seamless switching between automatic and manual operation<\/td><\/tr><tr><td>API Integration<\/td><td>\u5f3a<\/td><td>Linking CRM\/ERP and other business systems<\/td><\/tr><tr><td>Multilingual support<\/td><td>support<\/td><td>Applicable to globalization<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Tiledesk Pricing &amp; Solutions<\/h2>\n\n\n\n<p>Supports monthly or yearly subscriptions\/self-built open-source version:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th>Package types<\/th><th>Monthly Price<\/th><th>Annual price<\/th><th>Number of users<\/th><th>Dialogue limit<\/th><th>AI agent count<\/th><th>Technical Support<\/th><th>Main functions<\/th><\/tr><tr><td>Beginner<\/td><td>\u20ac49<\/td><td>\u20ac41<\/td><td>1<\/td><td>800<\/td><td>5<\/td><td>mail<\/td><td>Core AI Automation<\/td><\/tr><tr><td>Professional version<\/td><td>\u20ac149<\/td><td>\u20ac124<\/td><td>3<\/td><td>3000<\/td><td>20<\/td><td>priority<\/td><td>Advanced Automation<\/td><\/tr><tr><td>Business Edition<\/td><td>\u20ac499<\/td><td>\u20ac416<\/td><td>5<\/td><td>5000<\/td><td>50<\/td><td>major<\/td><td>Automation Integration<\/td><\/tr><tr><td>Enterprise Edition<\/td><td>Contact sales<\/td><td>Contact sales<\/td><td>No limit<\/td><td>No limit<\/td><td>No limit<\/td><td>Consultant Connection<\/td><td>Customized privatization<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1916\" height=\"1032\" src=\"https:\/\/aicats.wiki\/wp-content\/uploads\/2025\/11\/image-426.png\" alt=\"Official pricing plan page\" class=\"wp-image-72755\"\/><figcaption class=\"wp-element-caption\">Photo\/<a href=\"https:\/\/tiledesk.com\/chatbot-features-pricing\/\" title=\"\" target=\"_blank\"  rel=\"nofollow noopener\"  class=\"external\" >Official pricing plan page<\/a><\/figcaption><\/figure>\n\n\n\n<p>Try it free for 14 days, no credit card required, and all versions support no-code AI workflow design.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to use Tiledesk<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>access <a href=\"https:\/\/panel.tiledesk.com\/v3\/dashboard\/#\/signup\" target=\"_blank\" rel=\"noopener\" class=\"external\" >Official website registration<\/a> And create a project.<\/li>\n\n\n\n<li>Use Design Studio to drag and drop to design AI dialogue flows.<\/li>\n\n\n\n<li>Integrate the chat entry point into the website\/App, and configure the required channels and API integration.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1920\" height=\"1023\" src=\"https:\/\/aicats.wiki\/wp-content\/uploads\/2025\/11\/image-427.png\" alt=\"Registration and login page\" class=\"wp-image-72758\"\/><figcaption class=\"wp-element-caption\">Photo\/<a href=\"https:\/\/panel.tiledesk.com\/v3\/dashboard\/#\/login\" title=\"\" target=\"_blank\"  rel=\"nofollow noopener\"  class=\"external\" >Registration and login page<\/a><\/figcaption><\/figure>\n\n\n\n<p>It can also be done via Docker Compose\/K8S <strong>Self-built local version<\/strong>(refer to <a href=\"https:\/\/github.com\/Tiledesk\/tiledesk-deployment\" target=\"_blank\" rel=\"noopener\" class=\"external\" >GitHub installation documentation<\/a>Custom large models and intranet data security are both guaranteed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who is Tiledesk suitable for?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Startups\/digital innovation companies: AI customer service\/automated marketing, quick deployment, cost reduction and efficiency improvement.<\/li>\n\n\n\n<li>Medium and large enterprises require local data security, customization, and multi-team collaboration.<\/li>\n\n\n\n<li>Customer service and marketing team: 24\/7 efficient automated response and sales lead collection.<\/li>\n\n\n\n<li>Technical developers: Support secondary development and integration with proprietary APIs or private data.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Typical industry applications<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E-commerce\/retail: Smart shopping guide, order automation, FAQ robot.<\/li>\n\n\n\n<li>Financial Insurance: Claims processing, review, and online insurance application assistance.<\/li>\n\n\n\n<li>Education and healthcare: course consultation, referral, and appointment booking.<\/li>\n\n\n\n<li>Government technical support: citizen hotline, policy Q&amp;A.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/aicats.wiki\/wp-content\/uploads\/2025\/11\/my_prefix_1763759540.jpg\" alt=\"Tiledesk local deployment\" class=\"wp-image-51824\"\/><figcaption class=\"wp-element-caption\">Photo\/<a title=\"\" href=\"https:\/\/github.com\/Tiledesk\/tiledesk-deployment\" target=\"_blank\"  rel=\"nofollow noopener\"  class=\"external\" >Tiledesk local deployment<\/a><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Technology Ecosystem and Open Community<\/h2>\n\n\n\n<p>support <strong>MIT license open source<\/strong>It features a rich template library, RESTful API, Webhook integration, and interoperability with third-party systems. (Optional)<strong>Llama, Mistral<\/strong> Local private large model) ensures privacy. Supports integration with SSO and mainstream CRM\/ERP channels.<\/p>\n\n\n\n<p><strong>Official technology stack:<\/strong> MongoDB\/Redis\/Qdrant (storage), RabbitMQ\/MQTT (messaging), Design Studio (visualization), multi-channel interface.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">User Cases and Feedback<\/h2>\n\n\n\n<p>It has been adopted by international brands such as Premiata, Unisalento, and Wanderlog.<strong>The automation rate of work orders increased by 90%, and customer service manpower was freed up by 30%+.<\/strong>For more case studies, see... <a href=\"https:\/\/tiledesk.com\/customer-stories-how-businesses-use-tiledesk-to-engage-customers\/\" target=\"_blank\" rel=\"noopener\" class=\"external\" >Customer Story Collection<\/a>\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1914\" height=\"1027\" src=\"https:\/\/aicats.wiki\/wp-content\/uploads\/2025\/11\/image-428.jpg\" alt=\"Customer Story Collection\" class=\"wp-image-72761\"\/><figcaption class=\"wp-element-caption\">Photo\/<a href=\"https:\/\/tiledesk.com\/customer-stories-how-businesses-use-tiledesk-to-engage-customers\/\" target=\"_blank\" rel=\"noopener\" class=\"external\" >Customer Story Collection<\/a><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Are there any limitations to the free version?<\/strong> Experience all AI automation and mainstream access features in 14 days. After the trial period, you can either build your own open-source self-hosted server or upgrade for a fee.<\/li>\n\n\n\n<li><strong>Does it support multilingual and internationalized deployment?<\/strong> Supports multilingual switching, local private deployment, and global regulatory compliance.<\/li>\n\n\n\n<li><strong>Is data security and privacy guaranteed?<\/strong> Supports local\/private cloud isolation and encryption, fully compliant with GDPR requirements.<\/li>\n<\/ul>\n\n\n\n<p>In the wave of AI upgrades,<strong>Tiledesk<\/strong> Leveraging its advantages of open source, no-code, omnichannel, and flexible self-hosting, it enables enterprises to build a highly automated and deeply customizable intelligent customer service system, representing a new generation of digital transformation.<strong>AI office tools<\/strong>\u3002<br>immediately <a href=\"https:\/\/tiledesk.com\/\" target=\"_blank\" rel=\"noopener\" class=\"external\" >Visit the official website to experience<\/a>Start your journey to intelligent AI-powered customer service for your enterprise!<\/p>","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crsspst_to_aicatswiki":true,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"content_visibility":[262],"sitetag":[17,805,1638,901,1271],"favorites":[559],"class_list":{"0":"post-72423","1":"sites","2":"type-sites","3":"status-publish","4":"hentry","5":"sitetag-ai","10":"favorites-ai-office-tools"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/aicats.wiki\/en\/wp-json\/wp\/v2\/sites\/72423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aicats.wiki\/en\/wp-json\/wp\/v2\/sites"}],"about":[{"href":"https:\/\/aicats.wiki\/en\/wp-json\/wp\/v2\/types\/sites"}],"author":[{"embeddable":true,"href":"https:\/\/aicats.wiki\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/aicats.wiki\/en\/wp-json\/wp\/v2\/comments?post=72423"}],"version-history":[{"count":3,"href":"https:\/\/aicats.wiki\/en\/wp-json\/wp\/v2\/sites\/72423\/revisions"}],"predecessor-version":[{"id":72769,"href":"https:\/\/aicats.wiki\/en\/wp-json\/wp\/v2\/sites\/72423\/revisions\/72769"}],"wp:attachment":[{"href":"https:\/\/aicats.wiki\/en\/wp-json\/wp\/v2\/media?parent=72423"}],"wp:term":[{"taxonomy":"content_visibility","embeddable":true,"href":"https:\/\/aicats.wiki\/en\/wp-json\/wp\/v2\/content_visibility?post=72423"},{"taxonomy":"sitetag","embeddable":true,"href":"https:\/\/aicats.wiki\/en\/wp-json\/wp\/v2\/sitetag?post=72423"},{"taxonomy":"favorites","embeddable":true,"href":"https:\/\/aicats.wiki\/en\/wp-json\/wp\/v2\/favorites?post=72423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}