Yuma AI

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Yuma AI is a one-stop e-commerce AI automation platform that focuses on improving the efficiency of customer support, sales, and social interaction. It is compatible with mainstream e-commerce and customer service systems and helps enterprises with their digital transformation.

Location:
United States, Spain
Language:
en,es,fr,de,it,pt,zh,ja,ko,nl
Collection time:
2025-11-11
Yuma AIYuma AI

This article reveals the secretYuma AIThis is ine-commerce sectorRapidly risingAI-powered customer experience automation platformFrom itsCore features, automation capabilities, and pricing structureThe integration case studies and applicable user groups were comprehensively reviewed. Yuma AI achieves seamless integration with platforms such as Shopify, Georgias, and Zendesk.24/7 automated customer service, intelligent sales recommendations, and intelligent processing of social media comments.This helps brands reduce costs, increase efficiency, and improve customer satisfaction. Suitable forMedium and large e-commerce, DTC brands and operations teamsThe platform charges based on the number of AI work orders and offers a free trial, making it a powerful assistant for your digital transformation.

e-commerce companies Facing the new challenges of customer service automation and sales conversion, Yuma AI, with its cutting-edge technology...AI PlatformThis has attracted widespread attention in the industry. This article will take you into the intelligent operations world behind Yuma AI, focusing on its integration, multi-terminal coverage, and automation capabilities.AI efficiency improvementRepresentative of the field.


Understanding Yuma AI: Turning AI into an e-commerce engine

Yuma AISince its inception in 2022, it has become a leading AI e-commerce and customer experience platform, dedicated to driving the digital transformation of e-commerce businesses from customer support and sales to social interaction through artificial intelligence. The platform can seamlessly integrate with mainstream tools such as Shopify, Georgias, and Zendesk.

Screenshot from Yuma AI's official website
Photo/Screenshot from Yuma AI's official website

Yuma AI's main functions

AI Support: Automated 24/7 Customer Service

  • AI Agent handles fully automated processes 80% high-frequency work orders, such as orders, returns, and refunds, are fully automated.
  • Process Engine + Brand ToneThis enables accurate and brand-appropriate responses.
  • Support EmaiChat, Instagram, Facebook Messenger, etc.Omnichannel customer service
  • A dual security audit mechanism ensures information compliance.
  • Customer satisfaction is visualized using heatmaps, facilitating continuous iteration and optimization.
Official website feature introduction page
Image/Support AI official website feature introduction page

Common work order automation scenarios

Demand typeAI ActionsRemark
Order InquiryAutomatically obtain and reply with logistics statusNo manual labor required
Returns and exchangesPerform the operation according to brand rules.Process customization
RefundCheck and execute ordersIntegrate ERP
Escalation of complaintsAutomatic detection switched to manual detectionGuarantee experience
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Sales AI: Personalized Intelligent Conversion

  • Smart product recommendationIntent analysis and precise segmentation for dynamic marketing push.
  • Effectively recover abandoned shopping carts and automatically insert genuine buyer reviews.
Image
Image/Sales AI official website feature introduction page

Social AI: Automated Management of Social Media Comments and Reputation

  • The entire networkBrand public opinion monitoringComment generation and private message conversion are completed automatically.
  • Automatic risk commentary identification and filtering protects brand image.
Image
Image/Social AI official website feature introduction page

Chat AI: Multilingual Dialogue Across All Scenarios

  • Launch an AI dialogue window in 5 minutes, supporting global localization.
  • It can intelligently identify image attachments and automatically convert them into work orders/coupons.
Chat AI Official Website Function Introduction Page
Image/Chat AI official website feature introduction page

Price and Plan

Yuma AI charges based on the number of work orders per month.—Successfully resolved actual work order pricing using AI:

Monthly number of work ordersMonthly payment (USD)
500$350
1,000$650
1,500$900
Corporate customizationCustomized solutions
  • Only countAI-powered solutions to work ordersInvalid replies incur zero cost.
  • Upgrade/downgrade your plan anytime, with no long-term contract lock-in.
  • We offer a 30-day free trial and expert configuration support.
Screenshot of Yuma AI pricing page
Photo/Screenshot of Yuma AI pricing page

Quick Integration and Usage Guide

  1. Register and apply for a demo experience
  2. One-click integration with Shopify, Gorgias, Zendesk, and other similar platforms.
  3. Set up a knowledge base, FAQ, and automation rules.
  4. Enable AI to connect work orders, sales, and social tasks.
  5. Real-time background data tracking and optimization

Example of an integrated entry point:

platformConfiguration document
ShopifyInstallation Guide
ZendeskInstallation Guide
Screenshot of Yuma AI's Shopify integration documentation
Photo/Screenshot of Yuma AI's Shopify integration documentation

Target audience and industry scenarios

  • Medium and large e-commerce platforms, DTC brandsBeauty products/home appliances/apparel/fast-moving consumer goods, etc.
  • Customer service and operations teams need high-frequency automation.
  • Social media and sales teams value intelligent growth
  • A helpful tool for BPO/outsourcing companies to reduce costs and increase efficiency
Official User Cases
Photo/Official User Cases

Typical Case

Customer BrandbusinessAI achievements
GlossierGlobal beauty brandsResponse time reduced by 871 TP3T, resulting in an efficiency improvement of 16 hours.
CloveFootwear and Apparel DTC70% Automation: ROI Increased by 3 Times
EvryJewelsfast fashion jewelryAI-enabled 89% process reduces costs by 63%
PetlibroSmart home appliances79% automation, overall cost reduced by 20%

Competitive advantages and industry feedback

  • Support for complex multi-round work ordersAbilities far exceeding those of ordinary robots
  • High effectiveness within 30 days, automation rate exceeds 60% in the first month (TP3T)
  • Multilingual/multibrand adaptive, suitable for global expansion
  • A dedicated customer success specialist will provide full on-site support.
User review cases
Image/User review case

Mainstream clients say: "It's easy to go live, quick to show results, and greatly improves the efficiency of customer service and sales."“


Frequently Asked Questions

  1. How can brand tone/auto-response be flexibly customized?
    The backend can be flexibly configured to restore the original service process of Brand Voice.
  2. How are work order costs calculated?
    Billing is based solely on the actual number of work orders processed automatically by AI, with no hidden fees.
  3. How about multilingual/cross-border support?
    Native multi-language adaptation, with case studies in major global markets.

Yuma AI is reshaping the standards of the smart e-commerce industry.It helps businesses improve operational efficiency and achieve high-quality customer experiences and sales growth. Want to learn more? Visit [website address].Yuma AI Official WebsiteApply for a free trial!

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Chat endlessly with AI characters and start your own story.

Interact with a vast array of 2D and 3D characters and experience truly unlimited AI role-playing dialogue. Join now! New users receive 6000 points upon login!

data statistics

Data evaluation

Yuma AIThe number of visitors has reached 32. If you need to check the site's ranking information, you can click ""5118 Data""Aizhan Data""Chinaz data""Based on current website data, we recommend using Aizhan data as a reference. More website value assessment factors include:"Yuma AIAccess speed, search engine indexing and volume, user experience, etc.; of course, to evaluate the value of a website, the most important thing is to base it on your own needs and requirements, and some specific data will need to be obtained from [research institutions/resources].Yuma AIWe will negotiate with the website owner to provide information such as the website's IP addresses, page views (PV), and bounce rate.

aboutYuma AISpecial Announcement

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